Discussion about the Entourage SDK
Effective immediately, we will begin providing community support on Stack Overflow (www.stackoverflow.com). This provides a convenient way for the Gracenote developer community to find, follow and track questions or issues with our SDK's and API's.
Do you support Amazon Video content? Shows like Grand tour, Catastrophe and so on?
I'm interested in checking out Entourage but when I load the page at https://developer.gracenote.com/entourage I get a message that says "Access Denied. You are not authorized to access this page." I just have a free account. Is a paid account required to see this page?
I have some ideas about using Gracenote Entourage and want to check some hypothesis before commercial layout. So that's why I want to test the Entourage using small forces and only my knowledge (I know only PHP, Frontend and Cordova/ex-Phonegap) – do you have something to offer to me? Do you have some Cordova plugins for it or Web API of Entourage?
Thanks in advance. I hope you have some helpful solutions for me!
Im getting the following error
ERROR: GCSP: Hello error:  Please contact Gracenote ODP Unassigned 15204 support.
[Gracenote Error 130/74]
when trying to use the entourage SDK for ios. Other posts suggest that this can happen if my license expires. Can we check to see if thats the case?
Hi. Trying to use Entourage to create an app and getting an error to contact support. I created a new "app" and still won't work. My client id is <REMOVED BY ADMIN>
I'm interesting in using Entourage to detect terestial TV watching in the UK.
Does Entourage fingerprint BBC1 (for example) in real-time and simultaniously listen for the fingerprint on the client?
Hi, I wonder if there is a way to know the exact delay between my tv broadcast and the server's one. For example: I would have 2 secs of delay with my tv and another user would have 5 seconds. Thus we would know that we have our signal (between the 2 users) delayed by 3 seconds and could synchronize our streams.
I am using the ios sdk. Thanks for your help
After leaving my app running for some time, and having initialized it just like the example app does, it crashed. Is this a specific bug in the SDK? How can I solve this issue?
Here is a crashlog.
From the documentation I have learned that it is possible to make Entourage work in background for iOS Apps as well and developers are advised to read the - Entourage Best Practices to Achieve All-Day Interactivity. But I cannot find this information anywere on web site or in the documentation. Can you help me find it? This or any other documentation that can guide me to implement correctly the listening while ios app is in background.
Thank you very much!