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Hi

 

I have this error when I try to use the webapi...

complete answer

 

<RESPONSES>
 <MESSAGE>GCSP: Hello error: [130] Please contact Gracenote ODP Unassigned 15012 support.
[Gracenote Error 130/74]</MESSAGE>
 <ERROR RETRY="N">4003</ERROR>
 <RESPONSE STATUS="ERROR">
 </RESPONSE>

</RESPONSES>

[UPDATE]
This issue has been resolved. Your Client ID should be working normally.
Please let us know if you are still having issue making queries.

Hi,
There is currently an internal process updating going on, which caused a delay in registering all new Client IDs. Sorry for the inconvenience. I will update this post once the issue is resolved. Please check back again.
Sincerely,

Hello

I'm afraid I'm getting the exact same error:

GCSP: Hello error: [130] Please contact Gracenote ODP Unassigned 15028 support.
[Gracenote Error 130/74]

Hi Riccardo,
Your Client ID should be working properly now. Please give it another try and let me know if it's still getting error.
Best,

Hi Guys, I'm seeing the same problem :

 

<RESPONSES>
 <MESSAGE>GCSP: Hello error: [130] Please contact Gracenote ODP 05467 [Name: Danny Wilson] [App: audio-lib] support.
[Gracenote Error 130/74]</MESSAGE>
 <ERROR RETRY="N">4003</ERROR>
 <RESPONSE STATUS="ERROR">
 </RESPONSE>

 

 

 

Hi Danny,
You are getting this error because your developer license has expired. I've re-enabled this Client ID and emailed you the link to renew the license.
Let me know if you're still getting the error.
Best,

Hi Wai-Yu,

 

Thanks for your help. I replied your mail and the code works fine. 

 

Cheers

Tyronne

Hi Wai-Yu,

 

I am getting the same error.

thank you

Hi,
When a new app is created, it may take up to 5 minutes for the API key to be activated.
Please try again now and let me know if you're still getting this error.
Best,

Hi! I'm getting the following error

<RESPONSES>

<MESSAGE>GCSP: Hello error: [130] Please contact Gracenote ODP Unassigned 15193 support.[Gracenote Error 130/74]</MESSAGE>

<ERROR RETRY="N">4003</ERROR>

<RESPONSE STATUS="ERROR"> </RESPONSE>          

hello, i'm getting same error right after registering new app?

what should I do?

Hello, I also get this error:

exception: code=1000, message=The API returned an error code., ext=GCSP: Hello error: [130] Please contact Gracenote ODP Unassigned 15371 support.
[Gracenote Error 130/74]

Please help

Hi, I am also getting the same sort of error just after registering for a user ID and then conducting a search query using my new user ID:

GCSP: Hello error: [130] Please contact Gracenote ODP Unassigned 15333 support.
[Gracenote Error 130/74]

Hello!!! Can someone please helo me? It's been a week, I'm still getting the same error when conducting a dearch query.

GCSP: Hello error: [130] Please contact Gracenote ODP Unassigned 15333 support.
[Gracenote Error 130/74]

Hi,
Thanks for reaching out about this. There was an issue while processing your license renewal request, it is now resolved and I have manually processed your request. This Client ID should be ready to use again. Sorry for the inconvenience.
Best,

Hi,

getting Please contact Gracenote ODP 15280... Please help?

Thanks a lot!

 

 

Hello error: [130] Please contact Gracenote ODP 13769...

Same error for me!

I did renew my certificate as stated above, but still getting the error.  Thanks.

This isse was resolved for mew a few months ago but has returned.  Please help.

Hi,
Your API key is active and should be working. Can you give it another try? If you are still getting error back, please also let me know what type of query are you trying to do.
Thanks!

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